Consumer Services and Advocacy

Types of Degrees Consumer Services and Advocacy Majors Are Getting

The following table lists how many consumer services & advocacy graduations there were for each degree level during the last year for which data was available.

Education Level	Number of Grads
Graduate Certificate	14
Master’s Degree	1

What Consumer Services and Advocacy Majors Need to Know

O*NET surveyed people in occupations related to consumer services and advocacy and asked them what knowledge areas, skills, and abilities were important for their jobs. The responses were rated on a scale of 1 to 5 with 5 being most important.

Knowledge Areas for Consumer Services and Advocacy Majors

According to O*NET survey takers, a major in consumer services and advocacy should prepare you for careers in which you will need to be knowledgeable in the following areas:

• Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
• English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Food Production - Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
• Biology - Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.

Skills for Consumer Services and Advocacy Majors

When studying consumer services and advocacy, you’ll learn many skills that will help you be successful in a wide range of jobs - even those that do not require a degree in the field. The following is a list of some of the most common skills needed for careers associated with this major:

• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Speaking - Talking to others to convey information effectively.
• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
• Writing - Communicating effectively in writing as appropriate for the needs of the audience.
• Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.

Abilities for Consumer Services and Advocacy Majors

Some of the most crucial abilities to master while a consumer services and advocacy student include the following:

• Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
• Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Speech Clarity - The ability to speak clearly so others can understand you.
• Written Comprehension - The ability to read and understand information and ideas presented in writing.
• Written Expression - The ability to communicate information and ideas in writing so others will understand.

What Can You Do With a Consumer Services and Advocacy Major?

Below is a list of occupations associated with consumer services and advocacy:

Job Title	Job Growth Rate	Median Salary
Farm and Home Management Advisors	7.7%	$49,840

Who Is Getting a Master’s Degree in Consumer Services and Advocacy?

Racial-Ethnic Diversity

At the countrywide level, the racial-ethnic distribution of consumer services and advocacy majors is as follows:

Race/Ethnicity	Number of Grads
Asian	0
Black or African American	0
Hispanic or Latino	0
White	1
International Students	0
Other Races/Ethnicities	0

Amount of Education Required for Careers Related to Consumer Services and Advocacy

Some careers associated with consumer services and advocacy require an advanced degree while some may not even require a bachelor’s. In general, the more advanced your degree the more career options will open up to you. However, there is significant time and money that needs to be invested into your education so weigh the pros and cons.

How much schooling do you really need to compete in today’s job market? People currently working in careers related to consumer services and advocacy have obtained the following education levels.

Education Level	Percentage of Workers
Bachelor’s Degree	24.1%
Post-Baccalaureate Certificate - awarded for completion of an organized program of study; designed for people who have completed a Baccalaureate degree but do not meet the requirements of academic degrees carrying the title of Master.	3.5%
Master’s Degree	58.6%
Post-Master’s Certificate - awarded for completion of an organized program of study; designed for people who have completed a Master’s degree but do not meet the requirements of academic degrees at the doctoral level.	6.9%
Doctoral Degree	6.9%

Online Consumer Services and Advocacy Programs

The following table lists the number of programs by degree level, along with how many schools offered online courses in the field.

Degree Level	Colleges Offering Programs	Colleges Offering Online Classes
Certificate (Less Than 1 Year)	0	0
Certificate (1-2 years)	0	0
Certificate (2-4 Years)	0	0
Associate’s Degree	0	0
Bachelor’s Degree	2	0
Post-Baccalaureate	0	0
Master’s Degree	1	0
Post-Master’s	0	0
Doctor’s Degree (Research)	0	0
Doctor’s Degree (Professional Practice)	0	0
Doctor’s Degree (Other)	0	0

Majors Related to Consumer Services and Advocacy

You may also be interested in one of the following majors related to consumer services and advocacy.

Major	Number of Grads
General Family Resource Management Studies	821
Other Family & Consumer Economics & Related Services	245
Consumer Economics	93

References

*The racial-ethnic minorities count is calculated by taking the total number of students and subtracting white students, international students, and students whose race/ethnicity was unknown. This number is then divided by the total number of students at the school to obtain the racial-ethnic minorities percentage.

• College Factual
• College Scorecard
• National Center for Education Statistics
• O*NET Online
• U.S. Bureau of Labor Statistics
• Usual Weekly Earnings of Wage and Salary Workers First Quarter 2020

More about our data sources and methodologies.